Return Policy

US Orders

For Domestic Orders (U.S.) you may return any FVNEXT product for any reason for a period of 30 days from the date of delivery; provided that:

Product Registration has been completed upon receipt of product.

The product must be returned undamaged and with no scratches, tears, nicks, dents or wear. The product must be returned in its original packaging, with shipping and insurance prepaid by the purchaser. Customers will be charged a 15% restocking fee based on the retail price of the product. Once you have returned the product and after it has been fully inspected, we will refund your purchase price less the 15% restocking fee.

Please note that all orders must be inspected within fourteen (14) days of delivery. Any missing parts or other shipping errors must be reported to FVNEXT within the 14 day time frame. Missing components or other errors reported after that time will not be honored. No refunds or replacements will be provided. In addition, there are rare occasions where someone abuses this return policy — if we suspect you’re abusing the return policy (for example by returning products on multiple occasions or on a seasonal basis), we reserve the right to refuse your return.

International Orders

Important: FVNEXT does not process returns, replacements, and/or refunds for international orders — all sales are FINAL for international orders. Also for all international orders: FVNEXT does not refund any VAT, GST, Duty, Tax, handling fees, customs clearance charges and/or other costs associated with the shipment that your home country may charge upon delivery.

Single-Use Products

Some of the products we sell, such as the screen protectors, vinyl wraps and decals become used as soon as you remove the protective backing. We're still happy to help with achieving a great installation, but these items do become non-returnable once the backing is removed. Please be sure you're happy with the product and comfortable with the installation process before going ahead, as unfortunately we're not able to issue refunds for failed installations.

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